MARK H. SOHL
(678) 393-1967 Cell (404) 731-7335 marksohl1@gmail.com
Executive Level IT / Operations Management
Original & innovative executive leader with over 20 years of experience across broad and diverse functionalities including IT, Operations, and Marketing. Known for hands-on management approach, communication and interpersonal skills, and adaptable nature.
Highly Adaptable Communication Skills & Style · Win-Win Negotiation · Relationship Building & Management
Project Planning & Management · Risk Assessment · Quality & Production Improvement
Process Evaluation & Reengineering · Team Leadership & Motivation · Operations Management
PROFESSIONAL SYNOPSIS
CHESTATEE RIVER GROUP, Atlanta, Georgia · 2009-Present
Vice President: Support diverse clients with IT assessments, organization development, and change leadership management consulting and executive advisory services.
GENERAL ROYALTY CAPITAL CORPORATION, Atlanta, Georgia · 2009-Present
Interim Chief Information Officer: Perform advisory consulting for insurance product company startup on an interim/temporary basis.
AUTOTRADER.COM, Atlanta, Georgia · 2007-2009
Chief Information Officer: Led efforts to rationalize company’s portfolio, promote team-focused approach, and structure a 10-year business plan. Achieved 20% reduction in operating expenses while increasing productivity, and drove delivery of the AutoTraderClassics.com website. Introduced and implemented Sigma “Lite” Quality Program, Financial Data Warehouse & Sales BI Tool, as well as SOA and MDM architecture.
INDEPENDENT CONSULTING, Atlanta, Georgia · 2007-2007
Interim Director (Contract), AutoTrader.com: Managed Sales & Customer Service Application Development Portfolios, promoted increased alignment of IT with business organization, and directed the attainment of significant short-term CRM performance improvements and the introduction of Sales BI tools.
GREENBRIER & RUSSEL, LLC (FUJITSU), Atlanta, Georgia · 2005-2007
Advance Technologies Practice Manager & Advisory Services Practice Manager, Southeast Region: Increased practice presence within existing client base while providing Health Care, Retail, Transportation, Telecommunication & eCommerce clients with services including web and custom development, integration, IT and Business Alignment, PMO/Governance and interim IT leadership.
CHECKFREE CORPORATION, Atlanta, Georgia · 1999-2002
Senior Vice President: Corporate Information Technology & Senior Vice President: Strategic Planning (2002-2002): Oversaw Finance & HR (ERP) Systems, Knowledge Management, Data Warehousing, Workstation Network Services, Internal Systems Service Center, Server Net Support, and Business Continuity Planning and directed strategic planning efforts through struggling software market upheavals.
Senior Vice President: Client Services & Implementations: Organized and launched professional services firm centered on e-bill product implementations, improved both team capabilities and sales and service processes to promote success, and achieved with 100 projects and 130% revenue delivery within 6-month timeframe. Spearheaded efforts to acquire and integrate 2 companies within the e-bill space and promoted creation of internet-based operations to implement e-bill software for clients and customers.
Continued…
MARK H. SOHL · Page 2 · marksohl1@gmail.com
DELTA TECHNOLOGIES, Atlanta, Georgia · 1996-1999
Vice President: Revenue Portfolio (1998-1999): Promoted utilization of real-time revenue performance data with design and implementation of comprehensive revenue pipeline architecture. Reengineered and improved fare audit process, organization and systems, and devised and introduced airline industry’s leading pricing system.
Chief Operations Officer & Senior Vice President, Transquest (1996-1998): Selected to lead revitalization and reorganization of wholly-owned subsidiary Transquest, and achieved immediate performance improvements with process-driven business systems implementation. Directed data center, IT, field services, Finance, HR, Sales, and Marketing efforts, and reengineered and reenergized flailing Y2K compliance projects. Created top industry Emergency Response IT support.
DELTA AIR LINES, INC., Atlanta, Georgia · 1980-1996
Director: Pricing & Revenue Management (1995-1996): Reengineered pricing and revenue management systems and redefined processes and strategies. Introduced Revenue Management Systems and Negotiable Group Pricing System, maintained key agreements with industry partners, tour operators and cruise lines, and led global pricing and distribution strategies. Doubled revenue production with aggressive military and government programs.
Director: Strategic Planning & Operations Research & Implementation Coordinator – Project Europe (1993-1995): Crafted fully integrated strategy and implemented turnaround for European operations. Streamlined processes at JFK operations, eliminated redundancies, and improved customer experience. Revamped cargo handling and warehousing practices in New York and Frankfurt, Germany. Reduced overall expenditures while increasing cargo revenues and incremental rent revenues. Promoted outsourcing of catering and duty-free areas, reengineered Crew Schedule Systems, and increased customer satisfaction while reducing costs in improving customer service/screening practices.
Career Note: Served additional prior roles including Director: IT Strategic Planning; System Manager: Marketing Technologies; Manager: Yield Management Technologies; Staff Manager: Marketing Development; Supervisor, Information Technology; Planner, Information Technology; Senior Programmer, Information Technology; Programmer, Information Technology; Associate Programmer, Information Technology; Parts Cleaner, Technical Operations.
EDUCATION & ADDITIONAL PROFESSIONAL STUDIES
Math Studies with a Concentration in Information Technology
University of Georgia, Athens, Georgia
Georgia State University, Atlanta, Georgia